Nathan Garfield

1447 S. Chadwick St

(267)-307-1989 | nathangarfield@me.com

Exceptionally strong abstract thinker, with inborn talent to see patterns and connections in

complex data and information. An expert in creative ideation to develop and implement solutions.

Trained in Apple client-service. Possesses a BA in Film and Media Arts and certification in UX design.


Professional Experience

 

Think Company

Experience Designer

May 2018 — May 2019

  • Work collaboratively on creative teams that include both clients and internal colleagues 

  • Design solutions that incorporate modern usability and interaction design practices, including both responsive and device-native strategies

  • Conduct needs analyses by synthesizing client discussions, system assessments, contextual inquiries, user data and other research findings

  • Create deliverables from scratch with little to no oversight, including sketches, wireframes, workflow diagrams, requirements documentation, user research and usability testing scripts and discussion guides, content inventories, and content strategy documentation

  • Clearly and effectively present ideas, research findings, sketches, and other deliverables to clients

  • Experience working on native mobile apps, enterprise web sites, research activities and recommendations reports

  • Worked on projects for Merck, Comcast, Temple University, and Bristol Myers-Squibb


Nathan Garfield Design

UX Designer

December 2016 — Present

  • Working with a wide variety of clients on an array of UX/UI design projects 

  • Create wide diversity of deliverables from wireframes, personas, information architecture, site maps, prototypes, mobile-first design

  • Work in a goal-oriented, detail-focused manner, garner constructive feedback from clients to deliver the result they are looking for


Apple Inc.

Technical Expert

January 2015 — May 2018

  • Trained in translating complex technical issues into relatable terms and analogies as part of Apple’s world-class client-service program

  • Manage 100 technical appointments per week, reaching a satisfactory resolution with customers while staying consistent and efficient

  • Demonstrate immediate empathy with clients to create a productive relationship

  • Resolve issues with patience and clearly explain how to avoid further issues

  • Work effectively as part of a tight team of professionals, volunteering for as needed projects not required by role


Winding River Productions

Production Assistant/AV Technician

September 2013 — February 2014

  • Recorded, produced, edited over 100 audio programs for broadcast on ReachMD.com

  • Prepared graphic elements for use in educational slideshows using industry-leading software


Garfield Group

Freelance Producer/Editor

Int. 2007 — 2013

  • Worked with creative team to create promotional materials and branding

  • Produced media for a variety of projects including video and graphic materials


Education

 

Temple University, Philadelphia, PA

Bachelor of Arts in Film and Media Arts, May 2013



Interaction Design Foundation

Classes in Human-Computer Interaction, UX Design, Data Visualization, December 2016 — May 2018


Certifications

 

Google Analytics Individual Qualification, Google

Credential ID 31740498, Issued May 2019


Additional Skills

 
  • 99% abstract reasoning score on Caliper Profile; natural problem solver and interpreter of data

  • Excellent client-orientation, attention to detail, ideation skills, desire to exceed expectations

  • Well-versed in Sketch, Balsamiq Mockups, Invision, Google Analytics, Google Data Studio, Zeplin, Airtable, HTML, CSS, Adobe Photoshop, Illustrator, Marvel, Webflow, MacOS, iOS, Windows and Android